{"id":377,"date":"2026-01-30T05:27:42","date_gmt":"2026-01-30T05:27:42","guid":{"rendered":"https:\/\/savvyscopemedia.co.ke\/?page_id=377"},"modified":"2026-02-11T16:15:07","modified_gmt":"2026-02-11T16:15:07","slug":"terms-of-service","status":"publish","type":"page","link":"https:\/\/savvyscopemedia.co.ke\/index.php\/terms-of-service\/","title":{"rendered":"Terms of Service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"377\" class=\"elementor elementor-377\">\n\t\t\t\t<div class=\"elementor-element elementor-element-179bab1 e-flex e-con-boxed e-con e-parent\" data-id=\"179bab1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c3920dc elementor-widget elementor-widget-html\" data-id=\"c3920dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!DOCTYPE html>\n<html lang=\"en\">\n<head>\n  <meta charset=\"UTF-8\">\n  <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0, maximum-scale=5.0\">\n  <title>Terms of Service \u00b7 Savvyscope Media Solutions<\/title>\n  <!-- Google Fonts: Merriweather 700, Inter 300 400 500 -->\n  <link href=\"https:\/\/fonts.googleapis.com\/css2?family=Inter:wght@300;400;500&family=Merriweather:wght@700&display=swap\" rel=\"stylesheet\">\n  <!-- ISOLATED STYLES \u2013 exclusively scoped to .terms-root -->\n  <style>\n    \/* \ud83d\udd12 FULL ISOLATION: everything nested under .terms-root \u2014 no global leakage *\/\n    .terms-root,\n    .terms-root *,\n    .terms-root *::before,\n    .terms-root *::after {\n      box-sizing: border-box;\n      margin: 0;\n      padding: 0;\n      border: 0;\n      font-size: 100%;\n      vertical-align: baseline;\n    }\n\n    .terms-root {\n      display: block;\n      max-width: 100%;\n      background-color: #ffffff;\n      color: #07172d; 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These Terms of Service (\"Terms\") govern how you access and use our website, content, and services. By using our website or engaging our services, you agree to these Terms. If you do not agree, please stop using our website and services.\n      <\/p>\n\n      <!-- 1. ABOUT SAVVYSCOPE MEDIA SOLUTIONS -->\n      <h2>1. About Savvyscope Media Solutions<\/h2>\n      <p>\n        Savvyscope Media Solutions provides professional communication, digital, and media consultancy services. Specifically, we offer website design, content creation, social media management, graphic design, video editing, training and workshops, analytics, and reporting.\n      <\/p>\n\n      <!-- 2. USE OF OUR WEBSITE -->\n      <h2>2. Use of Our Website<\/h2>\n      <p>You agree to use this website only for lawful purposes. Furthermore, you must respect the rights of other users at all times.<\/p>\n      <p>Accordingly, you must not:<\/p>\n      <ul>\n        <li>Use the website for unlawful, deceptive, or fraudulent purposes<\/li>\n        <li>Attempt to gain unauthorized access to our systems<\/li>\n        <li>Upload malicious software, spam, or harmful content<\/li>\n        <li>Misrepresent your identity or affiliation<\/li>\n      <\/ul>\n      <p>If you violate these rules, we may restrict or terminate your access to the website.<\/p>\n\n      <!-- 3. SERVICES & ENGAGEMENTS -->\n      <h2>3. Services & Engagements<\/h2>\n      <p>\n        Savvyscope Media Solutions provides services based on written proposals, agreements, or contracts. Therefore, we clearly define scope, timelines, deliverables, and fees before any work begins.\n      <\/p>\n      \n      <h3>a) One-Off Projects<\/h3>\n      <p>One-off projects involve a defined scope and fixed deliverables. For these projects:<\/p>\n      <ul>\n        <li>We outline scope, timelines, deliverables, and fees in an approved proposal<\/li>\n        <li>We begin work after written approval and, where applicable, receipt of a deposit<\/li>\n        <li>We treat any additional requests outside the agreed scope as new work and may charge additional fees<\/li>\n      <\/ul>\n      \n      <h3>b) Retainer-Based Services<\/h3>\n      <p>Retainer services provide ongoing support over an agreed period. For retainer engagements:<\/p>\n      <ul>\n        <li>We define services, response times, and reporting schedules in a retainer agreement<\/li>\n        <li>We invoice retainer fees in advance for each billing cycle<\/li>\n        <li>We do not roll over unused services unless we agree in writing<\/li>\n        <li>Either party may terminate the retainer by giving written notice as stated in the agreement<\/li>\n      <\/ul>\n      <p>Overall, any change to scope requires written approval and may result in revised timelines or fees.<\/p>\n\n      <!-- 4. FEES & PAYMENTS -->\n      <h2>4. Fees & Payments<\/h2>\n      <p>We agree on all fees before starting work. In addition:<\/p>\n      <ul>\n        <li>Clients must pay invoices according to the agreed payment terms<\/li>\n        <li>Late payments may lead to suspension of services<\/li>\n        <li>All fees exclude applicable taxes unless stated otherwise<\/li>\n      <\/ul>\n\n      <!-- 5. INTELLECTUAL PROPERTY RIGHTS -->\n      <h2>5. Intellectual Property Rights<\/h2>\n      <p>Unless we agree otherwise in writing:<\/p>\n      <ul>\n        <li>Savvyscope Media Solutions retains ownership of all work until the client completes full payment<\/li>\n        <li>After full payment, the client receives usage rights for the agreed purposes<\/li>\n        <li>We may display completed work in our portfolio and marketing materials unless the client objects in writing<\/li>\n      <\/ul>\n      <p>However, clients must not reproduce, resell, or distribute materials beyond the agreed use without our written consent.<\/p>\n\n      <!-- 6. CLIENT RESPONSIBILITIES -->\n      <h2>6. Client Responsibilities<\/h2>\n      <p>To ensure timely delivery, clients agree to:<\/p>\n      <ul>\n        <li>Provide accurate and complete information when required<\/li>\n        <li>Review and approve deliverables within agreed timelines<\/li>\n        <li>Confirm that supplied materials do not infringe third-party rights<\/li>\n      <\/ul>\n      <p>Otherwise, delays in feedback or materials may affect project timelines.<\/p>\n\n      <!-- 7. CONFIDENTIALITY -->\n      <h2>7. Confidentiality<\/h2>\n      <p>Both parties agree to protect confidential or proprietary information shared during an engagement. Nevertheless, disclosure may occur if the law requires it or both parties agree in writing.<\/p>\n\n      <!-- 8. THIRD-PARTY TOOLS & LINKS -->\n      <h2>8. Third-Party Tools & Links<\/h2>\n      <p>Sometimes, our services involve third-party platforms or tools. However, we do not control these platforms and therefore take no responsibility for their availability, performance, or policies.<\/p>\n      <p>As a result, your use of third-party services remains subject to their own terms and privacy policies.<\/p>\n\n      <!-- 9. LIMITATION OF LIABILITY -->\n      <h2>9. Limitation of Liability<\/h2>\n      <p>Savvyscope Media Solutions limits its liability to the fullest extent permitted by law. Consequently, we are not liable for:<\/p>\n      <ul>\n        <li>Indirect, incidental, or consequential damages<\/li>\n        <li>Loss of data, revenue, or business opportunities<\/li>\n        <li>Decisions or outcomes based on our services<\/li>\n      <\/ul>\n      <p>In any case, our total liability will not exceed the fees paid for the specific service that gave rise to the claim.<\/p>\n\n      <!-- 10. INDEMNIFICATION -->\n      <h2>10. Indemnification<\/h2>\n      <p>You agree to indemnify and hold Savvyscope Media Solutions harmless from any claims, losses, or damages arising from:<\/p>\n      <ul>\n        <li>Your misuse of our website or services<\/li>\n        <li>Your breach of these Terms<\/li>\n        <li>Your violation of third-party rights<\/li>\n      <\/ul>\n\n      <!-- 11. TERMINATION -->\n      <h2>11. Termination<\/h2>\n      <p>Either party may terminate a service agreement according to the terms stated in the relevant proposal or contract. However, termination does not affect obligations already incurred, including payment for completed work.<\/p>\n\n      <!-- 12. DISPUTE RESOLUTION & ARBITRATION -->\n      <h2>12. Dispute Resolution & Arbitration<\/h2>\n      <p>If a dispute arises, both parties will first attempt to resolve it through good-faith discussions. If the dispute remains unresolved, the parties will proceed to mediation with a mutually agreed mediator.<\/p>\n      <p>If mediation does not resolve the matter, the parties will submit the dispute to arbitration in accordance with the laws of the Republic of Kenya. The arbitrator\u2019s decision will be final and binding.<\/p>\n      <p>Unless the arbitrator decides otherwise, each party will bear its own costs.<\/p>\n\n      <!-- 13. GOVERNING LAW -->\n      <h2>13. Governing Law<\/h2>\n      <p>These Terms operate under and follow the laws of the Republic of Kenya, without regard to conflict of law principles.<\/p>\n\n      <!-- 14. CHANGES TO THESE TERMS -->\n      <h2>14. Changes to These Terms<\/h2>\n      <p>From time to time, we may update these Terms. Therefore, we will post any changes on this page and revise the effective date.<\/p>\n      <p>By continuing to use our website or services, you accept the updated Terms.<\/p>\n\n      <!-- 15. CONTACT INFORMATION -->\n      <h2>15. Contact Information<\/h2>\n      <p>If you have questions about these Terms, please contact us:<\/p>\n      \n      <!-- contact box \u2013 primary brand border, exactly as privacy policy -->\n      <div class=\"contact-box\">\n        <p><strong>Savvyscope Media Solutions<\/strong><\/p>\n        <p style=\"display: flex; align-items: baseline; gap: 0.4rem; flex-wrap: wrap;\">\n          <span style=\"color: #03c4a1; font-weight: 500;\">Email:<\/span> \n          <a href=\"mailto:info@savvyscopemedia.co.ke\" style=\"font-weight: 400; border-bottom: 1px solid #03c4a1;\">info@savvyscopemedia.co.ke<\/a>\n        <\/p>\n        <p style=\"display: flex; align-items: baseline; gap: 0.4rem; flex-wrap: wrap;\">\n          <span style=\"color: #03c4a1; font-weight: 500;\">Website:<\/span> \n          <a href=\"https:\/\/www.savvyscopemedia.co.ke\" target=\"_blank\" rel=\"noopener\" style=\"font-weight: 400; border-bottom: 1px solid #03c4a1;\">www.savvyscopemedia.co.ke<\/a>\n        <\/p>\n      <\/div>\n\n      <!-- final commitment line \u2013 as per content, same brand voice -->\n      <p style=\"font-weight: 500; margin-top: 1.5rem; border-top: 1px solid #e0ebe9; padding-top: 1.5rem;\">\n        Savvyscope Media Solutions remains committed to ethical, transparent, and professional service delivery.\n      <\/p>\n\n    <\/div> <!-- end terms-container -->\n  <\/div> <!-- end terms-root -->\n\n  <!-- \n    =========================================================================\n    COMPLETE ISOLATION: no style leakage, no global selectors.\n    This Terms of Service module stands independently, matching \n    Privacy Policy styling & your exact brand guidelines.\n    =========================================================================\n  -->\n<\/body>\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Terms of Service \u00b7 Savvyscope Media Solutions Terms of Service Effective Date: 1 January 2026 Welcome to Savvyscope Media Solutions. 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